Item has been added

Return and Refund Policy

Return and Refund Policy for NoveltyOnline.in
At Novelty Silk Emporium, we are committed to providing the highest quality products and ensuring customer satisfaction. However, due to the nature of our products and services, we maintain a strict No Return and No Refund policy. Please read the details below carefully:

1.⁠ ⁠No Returns Allowed
Once a purchase has been made on NoveltyOnline.in, we do not accept any returns of products under any circumstances. We encourage you to carefully review the product details, descriptions, and specifications before making a purchase to ensure it meets your requirements.

2.⁠ ⁠No Refunds Allowed
All sales on NoveltyOnline.in are final. We do not offer refunds, exchanges, or cancellations once an order has been placed and processed. This policy applies to all products sold through the website, regardless of the reason for the return or refund request.

3.⁠ ⁠Exceptions
In the rare event that a product is damaged or defective upon arrival, you must notify us within 48 hours of receiving the product. Please contact our customer service team immediately, and we will review the issue on a case-by-case basis. If it is determined that the product was indeed damaged or defective during shipping, we may offer a replacement at our sole discretion. No refunds will be issued in any case.

4.⁠ ⁠Contact Us
If you have any questions or concerns about our No Return and No Refund policy, please contact us at our customer service email or visit our head office at Rajouri Garden, Delhi, India. We will be happy to assist you with any inquiries.